The Ditch Witch parts section has been redesigned for easy navigation and updated with new photos and information about digging system components, electronic guidance and locating equipment, vacuum excavation system components, drill pipe, and replacement parts.
"We look at our website the same way we look at any Ditch Witch product—with a constant focus on improvement," says Jaime Wines, parts product manager for The Charles Machine Works, Inc. "How can it be more productive for our customers? How can it improve the customer’s overall experience? With the upgrade to the parts section, we’re confident that our customers will appreciate easier access to information that they can use to significantly improve their efficiency."
The parts section has many new features, such as an interactive tool selector that helps users quickly and easily identify the type of Ditch Witch downhole tools, such as bits and backreamers, that work best in different types of soil. Users simply enter the type of downhole tool, the type of soil at the jobsite, the Ditch Witch directional drill model, and hit "Submit" to instantly determine the recommended tool.
The parts section also features a tab to access and download Ditch Witch parts catalogs, and a drilling fluid formulator for horizontal directional drilling applications.
For more information about genuine Ditch Witch parts, please call 800-654-6481 or visit ditchwitch.com/parts.